This guy is known to Irish Rail management
He has resulted in a €32 payout to a passenger in recent times, probably the biggest payout for a non train related issue Irish Rail have admitted liability for.
If anyone out there has an experience, date and time please, you can email or pm it to either me or Mark Hennessy
This guy needs to be dealt with, that said don't try to be smart and try to force a reaction. If its during office hours call 01 703 2601 while at the booking office and see how HQ react, probably will freak the guy out
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