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Unread 14-12-2005, 14:27   #2
Mark Gleeson
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Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default Re: Failure of commuter services from Kildare

Firstly and I am being totally serious Irish trains are as reliable if not more so that the rest of europe, I'm being serious thats not the real issue

Secondly this mumbo jumbo about agreements and targets it is kind of true. The depot in Drogheda (all railcars) operates under a performance regime and has agreed targets with the operational section to provide x number of units per day. Bonuses and penalties apply. Again not an issue the depot ranks in the top 10 in Ireland and the UK and has a Q mark amongst other awards, again not the issue

Steve Murphy and his team was out on the concourse in Heuston on Tuesday 6th. The excuse is bull and could only be dreamt up by a former UK manager. Sure trains break down and always will but to shift the blame is not on the passenger doesn't care.

On the upside new rolling stock was deployed on the Kildare line this week which is more reliable than the fleet it replaces

What is missing is the UK passenger charter style performance clause which discounts monthly tickets based on performance failures thats something I've wanted for ages but IE have fudged the timetable to beat the system
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