|
Thread Tools | Search this Thread | Display Modes |
07-01-2014, 20:44 | #21 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
|
If you personally had a 'bad experience' report the member of staff, complain. As for third party observations of other passengers experience it is hard to know the full context, but if its clearly excessive complain.
We have raised complaints with Irish Rail to ensure the RPU staff show their ID badges clearly when conducting a check. Demand to see the ID card if not shown, they must have the ID and a warrant card. Its not a pleasant job and I have to admit we have complained to Irish Rail concerning the very superficial nature of ticket checks, we are now seeing a more in-depth check so this will catch the professional evaders who fake tickets, ID and so on.
__________________
Unhappy with new timetable - let us know |
08-01-2014, 07:42 | #22 |
Really Really Regluar Poster
Join Date: Aug 2009
Location: Sligo Line
Posts: 1,115
|
I would have the guy who dealt with me as being assertive rather than rude which is necessary. He said thank you to me after I showed my pass. I think his ID was visible but I couldn't swear to that as I wasn't paying that much attention.
|
08-01-2014, 11:27 | #23 |
New to the board
Join Date: Nov 2013
Location: Westmeath
Posts: 29
|
He was more aggressive than I would like but not outright rude. There was a student he pulled up over not having a student card which was fair enough but I didnt like the way he spoke to the 2 girls who may or may not have been using valid 'child' tickets. If they were actually entitled to use them I would be upset at his manner and the aggressive way he spoke to them was uncalled for in my opinion anyway.
In fairness he was fine with me although he gave my annual ticket more scrutiny than anyone I've ever seen in about 10 yrs commuting
__________________
I can't remember the last day I didn't train. |
08-01-2014, 12:41 | #24 | |
Really Regular Poster
Join Date: Oct 2006
Location: Celbridge
Posts: 259
|
Quote:
|
|
08-01-2014, 13:33 | #25 |
Really Really Regluar Poster
Join Date: Aug 2009
Location: Sligo Line
Posts: 1,115
|
He probably was put on a course to train him to behave that way. The problem is that serious aggression is such a common trait in us Irish that he has to go in aggressively so as to get his retaliation in first.
If he goes in all nice as pie, people will just walk all over him so he has to be seen in the first place as being unwilling to take any crap from anyone. It is exactly the same everywhere with ticket inspectors - there is no other way to get the job done. I reckon he'd want to be wearing a stab-vest the way a significant minority behave in this country. |
08-01-2014, 14:11 | #26 | ||
Really Really Regluar Poster
Join Date: Jun 2010
Posts: 2,146
|
Quote:
Quote:
|
||
08-01-2014, 14:16 | #27 | |
Really Regular Poster
Join Date: Oct 2006
Location: Celbridge
Posts: 259
|
Quote:
Last edited by grainne whale : 08-01-2014 at 14:41. |
|
08-01-2014, 16:43 | #28 | |
New to the board
Join Date: Sep 2013
Posts: 17
|
Quote:
|
|
08-01-2014, 18:46 | #29 | |
Really Really Regluar Poster
Join Date: Aug 2009
Location: Sligo Line
Posts: 1,115
|
Quote:
As I said before, this is the first time I've ever seen RPU staff on a train and I thought their behaviour was reasonable. I can't speak for the wider experience as I personally think it is absurd how rarely my ticket is checked by either rude or nice staff. |
|
09-01-2014, 10:12 | #30 |
New to the board
Join Date: Nov 2013
Location: Westmeath
Posts: 29
|
I really have no problem with them being 'assertive' with people who have no ticket / wrong ticket / someone elses free pass etc etc etc. In fact I am often delighted to see the offenders nabbed and put in their place.
However, I do not think they should be quite so 'assertive' in their manner to us 'law abiding' passengers with valid tickets. There has to be a happy medium.
__________________
I can't remember the last day I didn't train. |
10-01-2014, 13:33 | #31 |
Regular Poster
Join Date: Nov 2007
Location: Lovely Laois
Posts: 100
|
Hi
Got on the commuter train this morning at Portlaoise to Park West with a mate of mine. Two inspectors also got on. When train had started my mate realised he had left his annual ticket at home. Around Hazelhatch they decided to do ticket checks. My mate says (very politely) good morning and that he has left his annual ticket at home and he does not have the cash to pay for a ticket. He tells them he is getting off at Park West. He then asks can they issue him with a fine. The inspector looks at me and I just shrug and confirm he does have an annual pass (which he does). The inspector says fair enough and proceeds to have a chat (he recognises me from going up/down from Ballybrophy). He (or his mate) do not issue my mate with a fine. For about 3-5 minutes they chat with us and then wish us a good day. These two guys do the Limerick route I believe. Both were very nice, extremely polite. My mate was shocked they did not issue a fine. |
10-01-2014, 14:22 | #32 |
Really Really Regluar Poster
Join Date: Jun 2010
Posts: 2,146
|
Would say the main area of concern to IE is adults/students on child tickets, students without ID, pass holders without ID and the general excuses about tickets.
You mate got lucky (expect you are to thank for that) and admitting straight away and not making up excuse after excuse helps. Question now is will your mate purchase a return ticket when returning or take the chance. |
10-01-2014, 15:08 | #33 |
IT Officer
Join Date: Sep 2007
Location: Greenwich, London
Posts: 1,860
|
Isn't Cherry Orchard/Park West barriered?
|
10-01-2014, 16:17 | #34 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
|
Doesn't imply it is staffed...
__________________
Unhappy with new timetable - let us know |
14-01-2014, 11:27 | #35 | ||
Regular Poster
Join Date: Nov 2007
Location: Lovely Laois
Posts: 100
|
Quote:
He was getting the 9pm train home that evening and the barriers at Parkwest are normally open at that time....so yes taking a chance. Quote:
Last edited by laoisfan : 14-01-2014 at 11:29. |
||
28-01-2014, 09:19 | #36 |
Really Regular Poster
Join Date: Aug 2011
Location: North Tipperary
Posts: 258
|
I thought they stopped issuing the paper corn flakes box cut out travel passes? Friend just got his in the post and it was the old paper pass.
|
28-01-2014, 13:51 | #37 |
IT Officer
Join Date: Sep 2007
Location: Greenwich, London
Posts: 1,860
|
|
28-01-2014, 14:47 | #38 |
Really Regular Poster
Join Date: Jan 2006
Posts: 767
|
I got a replacement for my cut-out conflakes travel pass before Christmas: it's titled a Public Services Card and has "FT" on the top left corner. The card has a chip and a photo (they must have got it from Passport or Driving Licence files as they never asked me to supply one for the PS card).
I don't know whether the new card has smart-card technology waiting to be enabled. If they are also going to issue new smart free-travel cards, then this looks like a hugely wateful piece of duplication, a failure of various bureaucrats to join the dots. On or two other things: the writing is really tiny - ideal for short-sighted oldies! Also I was asked to return the old card to an address in Sligo or somewhere (they might have asked me to destroy it) - and there appears to be no condition of having to destroy/return the old card before the new one is fully validated. All in all a typical Irish Civil Service mess. |
28-01-2014, 15:28 | #39 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
|
The card is fully enabled for use on Leap supported transport operators
It will go live in the coming months
__________________
Unhappy with new timetable - let us know |
23-05-2014, 07:54 | #40 |
Member
Join Date: Dec 2005
Location: Drogheda, Ireland
Posts: 1,275
|
I've been commuting on the Drogheda line for most of the last decade, and until about a month ago I'd never encountered a ticket inspector on a peak service. I've encountered them reasonably frequently if I was getting a train outside commuting hours, or on Saturdays, and also they'll occasionally camp out in one of the busy stations for an evening and blitz everyone getting off.
In the past month, I've encountered them twice on morning peak commuter trains, which I think is a welcome change. Any time I've encountered them they were polite. |
Thread Tools | Search this Thread |
Display Modes | |
|
|