New Train Service from Newry

[irishsaint]

Originally Posted by Mark Gleeson

Be sure to say hello to the senior Irish Rail manager onboard as well. The third in charge lives in Armagh and commutes daily...

I believe he travels from Dundalk daily - is that the scottish fellow?

[Mark Gleeson]

That be him alright.

45 minute delay this morning, 25% refund applies

[irishsaint]

Originally Posted by Mark Gleeson

That be him alright.

he sits first plus on the 08:00 from dundalk daily.

Originally Posted by Mark Gleeson

45 minute delay this morning, 25% refund applies

I'm on a Monthly season ticket, will the reliabilty and punctuality of this be part of the Enterprise stats?

[Mark Gleeson]

Under EC law as a monthly holder on an international journey you should be entitled to some refund. Not quite delay repay but similar

Chapter 2 Article 17 EC 1371/2007

"Passengers who hold a travel pass or season ticket and who encounter recurrent delays or cancellations during its period of validity may request adequate compensation in accordance with the railway undertakings compensation arrangements. These arrangements shall state the criteria for determining delay and for the calculation of the compensation"

Inquiries are under way. If anyone wishes to take a test case against Irish Rail for compensation in reporting period 4 (which started on Monday I think) please let me know.