|
19-04-2012, 15:50 | #1 |
Local Liaison Officer
Join Date: Dec 2006
Posts: 5,442
|
I think that is down to being able to collect your tickets in Dublin.
__________________
|
19-04-2012, 16:31 | #2 | |
Really Regular Poster
Join Date: Dec 2005
Location: Cork-Dublin, Cork Commuter and occasionally DART and Dublin-Wexford
Posts: 855
|
Quote:
On Monday I travelled Cork-Dublin, but I collected my ticket in Wexford on Friday evening (long story). That's what the dropdown where you select which station to collect from deals with. After all, it doesn't make a difference to where you actually pick it up from. I'd said I was picking up that Monday ticket in Cork. |
|
19-04-2012, 16:48 | #3 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
|
The system will not let you book if the station you are starting from lacks ticket collection facilities which is completely logical and avoids all manor of potential problems
The drop down list is the list of all possible collection locations, you can collect at any station with a ticket machine regardless of your initial choice
__________________
Unhappy with new timetable - let us know |
19-04-2012, 17:18 | #4 |
Really Regular Poster
Join Date: Dec 2005
Location: Cork-Dublin, Cork Commuter and occasionally DART and Dublin-Wexford
Posts: 855
|
It would seem more sensible to pop up a warning that tickets can't be collected from the source station. That way anyone who wanted to book a ticket from Roscrea but who was able to pick up in Dublin, Limerick etc. wouldn't be excluded.
|
19-04-2012, 17:30 | #5 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
|
Thats fine, but people don't read the instructions and then you have a problem.
All well and good later saying but the website told you that, its far better avoid the problem in the first place. For the majority collecting somewhere else is not practical, and even suggesting it is not going to go down well
__________________
Unhappy with new timetable - let us know |
19-04-2012, 19:27 | #6 |
Local Liaison Officer
Join Date: Dec 2006
Posts: 5,442
|
How about the ticket checker gets both tickets printed out at Limerick before he leaves and people can collect the ticket on the train.
__________________
|
20-04-2012, 09:00 | #7 |
Chairman/Publicity
Join Date: Dec 2005
Location: The Home of Hurling
Posts: 2,708
|
this is all very well, but the reality is that if i hadnt thought of looking messing about with the website, and just looked for a plain old return from roscrea (picture one) i owuld not know about the 10 euro fares.
also, say i decide i want to collect my €10 ticket from roscrea to heuston, the only place i can do that is heuston. Do you honestly think the ticket collector on board will buy that, when he is selling tickets? My refusal to take a ticket off him is an offence and so i get the penalty fine. Even if i can convince him, i still when getting to heuston have to do the same trick at the ticket barrier, then presumably have to print and produce the ticket to whoever i convince to allow me through. all at 8.45 when i will have been presumably been delayed by the train and then further delayed trying to sort out this mess. Thats the reality. To quote Napoleon at waterloo when seeing the prussians, as far as i am concerned this promotion may as well be on the moon. |
20-04-2012, 09:41 | #8 |
IT Officer
Join Date: Sep 2007
Location: Greenwich, London
Posts: 1,860
|
|
Thread Tools | Search this Thread |
Display Modes | |
|
|