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Unread 03-07-2012, 15:42   #1
Maire
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Default Application form for refunds following delay

Hi,
I was wondering if anyone here knows where the application form for applying for a refund (following a delay) can be found on the new Irish Rail website?

Thanks
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Unread 03-07-2012, 15:50   #2
Mark Gleeson
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If it was a reserved ticket, cover letter plus ticket to

Customer Relations
Irish Rail
Abbey Street
Dublin 1

Given reason as delay, train cancelled or left standing despite reservation. Refund in case to the credit/debit card used.


Otherwise
http://www.railusers.ie/passenger_in...ty_heuston.pdf

Again to
Customer Relations
Irish Rail
Abbey Street
Dublin 1

Refund in vouchers, only valid for booking office transactions
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Unread 06-07-2012, 15:58   #3
Maire
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That's great, thanks for all that info.
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