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07-02-2018, 10:50 | #1 |
Chairman/Publicity
Join Date: Dec 2005
Location: The Home of Hurling
Posts: 2,708
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I find it surprising that in this day and age of licenced security staff and full-time revenue collectors for Irish rail that this sort of case can still happen. the law on what constitutes illegal detention is not new and you would assume that its lesson one for these guys.
this person was illegally detained. then in its defence, the company tired to blacken her name instead of admitting liability, which the judge dismissed. what the other people were up to is not relevant to this case. we are in constant e-mail correspondence with passengers who have suffered very heavy-handed actions from IE staff and we are in correspondence with IE itself on this issue. There appears to be a presumed guilty approach and when mixed with an odd sense from revenue protection staff that its literally their money things can get very emotional and be upsetting very quickly. In almost every complaint we have seen there is simply a mix-up at work and honest mistakes by people who are long-standing users of the service and who pay their fares day in day out but who are treated like hardened criminals by staff. There is also a marked similarity in the nature of complainants, mostly women and female students (in fact I am trying hard to remember the last adult male one we had, perhaps Mark can jog my memory). we are aware of several other court actions. |
08-02-2018, 08:39 | #2 |
Really Really Regluar Poster
Join Date: Jun 2010
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Case to be appealed on 5 March.
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09-02-2018, 16:44 | #3 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
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Have to say I wasn't paying attention to the emails enough to spot there is a heavy bias as to female vs male. Not enough data to suggest anything
However the emails we get a nearly always clear and detailed, yes I didn't have a ticket but I was treated poorly, shouted at and not given a fair hearing. As Tom says can't say much more as several who have been in contact with us have indicated that they were planning to go the legal avenue with IE
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10-02-2018, 12:28 | #4 |
Really Really Regluar Poster
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Males are probally more than likely to just pay the fine and move on rather than make a major issue. Regardless of RPU actions in general, the ruling in this case for someone sticking her nose in a joke. No wonder insurance costs sky rocker when such foolish decisions are made.
On the subject of fines, I agree some are genuine mistakes. Perhaps IE should consider moving to a system like Luas where the majority get €45 as opposed to €100 fine which is usually at the discretion of the officers issuing the fine. From experience of seeing people on the Luas, more often than not people accept it and there is no attitude issues for the most part where as €100 causes problems. |
14-02-2018, 12:52 | #5 |
Chairman/Publicity
Join Date: Dec 2005
Location: The Home of Hurling
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believe it or not, you are allowed to "stick your nose in", as we often hear when there are stories of people being attacked followed by replies of "everyone just walked by, why didn't they help out"
in the case under appeal, the award was for false imprisonment as she was detained in an effort to get her to delete a photograph. Again, an irish rail official is an ordinary Joe same as you or I with the same powers and lack of them. if this isnt a false imprisonment then it means that i can pin you to a wall next time i see you taking a pic of me in the street and legally demand you delete it. this isnt a case where the IE man was asking the lady for her ticket or other things he is lawfully entitled to do. it would be interesting to see if this is to get to a high court hearing or is quietly settled. |
14-02-2018, 12:53 | #6 | |
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Speaking of which -and anecdotal evidence is the worst kind - there are a lot of complaints on twitter in the last month of fainting on the green line in the morning peak. Cant remember seeing that many before. |
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14-02-2018, 16:59 | #7 | ||||
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If its not that its delays all day on one or both lines and they have had no real time in most stations for the last week or so. |
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