Passenger experiences over christmas

comcor · 06-01-2009, 12:36

Day return Cork-Dublin yesterday. My God, it's got expensive.

Up on the 7:30am

Delayed for 10 minutes in Limerick Junction because of late arrival of Limerick-Limerick Junction train. Extra stop in Ballybrophy "to accommodate some passengers". Still arrived in Dublin on time. The train itself was fine. Trolley and catering car. No problems with staff. Carriage 70% full leaving Cork, 100% full after Thurles.

Back on the 6pm. Punctuality was fine. Train ride was a lot bumpier than the set used on the way up; I also noticed that some of the upholstery on the set was looking worn.. Full catering service. Biggest problem was a group of 10 or so disruptive passengers who got on in Thurles. They roared at each other and swore very loudly causing one woman to move her family to a different carriage. She left to a hail of abuse. A member of Irish Rail staff stood for the rest of the journey at the end of the carriage keeping an eye on them, but didn't say anything. Carriage was 75% full leaving Dublin. 10 mins early.

comcor · 06-01-2009, 12:51

Whoops.

Just noticed this was under commuter services

Sorry.

Thomas J Stamp · 06-01-2009, 15:40

Quote:

Originally Posted by comcor

Whoops.

Just noticed this was under commuter services

Sorry.

Now you die!!!!

ha ha ha

Donal Quinn · 06-01-2009, 15:45

Quote:

Biggest problem was a group of 10 or so disruptive passengers who got on in Thurles. They roared at each other and swore very loudly causing one woman to move her family to a different carriage. She left to a hail of abuse.

anti social behaviour is an ongoing problem for Irish rail passengers

there is an atmosphere of total impunity - they know they can get away with alot before the gardai are called and even then they'll just be hauled off the train and can get the next one

RUI will be returning to this topic (even if it is off-topic on this thread

Thomas Ralph · 06-01-2009, 16:13

Quote:

Originally Posted by comcor

Day return Cork-Dublin yesterday. My God, it's got expensive.

Up on the 7:30am

Just a note that there are cheaper prices available online for all trains (€20/€33 single), and that a day return from Cork-Dublin leaving after 9am Tue/Wed/Thur/Sat is €51.

comcor · 06-01-2009, 17:14

Quote:

Originally Posted by Thomas Ralph

Just a note that there are cheaper prices available online for all trains (€20/€33 single), and that a day return from Cork-Dublin leaving after 9am Tue/Wed/Thur/Sat is €51.

Fortunately, it was a business trip, so I won't be paying :-), but that also meant I had to be in Dublin by 11am at the latest.

I had been quoted €66 return on the website, so I was surprised that it was more than that at the station. I didn't realise that the website was cheaper for all trains now. I'd thought it was for just the cheap off-peak ones.

I actually didn't book online because I wasn't sure which train I'd go back on (I'd hoped for the 5pm, but it could have been as late as the 7pm). What's the situation with a ticket booked for a particular train and then not used on it. Is it transferable?

Colm Moore · 06-01-2009, 17:32

Quote:

Originally Posted by comcor

I actually didn't book online because I wasn't sure which train I'd go back on (I'd hoped for the 5pm, but it could have been as late as the 7pm). What's the situation with a ticket booked for a particular train and then not used on it. Is it transferable?

You can use it same day, but obviously you don't have a reservation on the second train.

markpb · 06-01-2009, 19:30

Quote:

Originally Posted by Victor

You can use it same day, but obviously you don't have a reservation on the second train.

And as long as it's not a special offer ticket. Those can't be used on any train except the one you have a reservation on.

Thomas Ralph · 06-01-2009, 20:12

Actually the website says that a ticket is valid on any train where the same fare applies, and passengers may pay an excess fare equal to the difference between the online prices if they go on a more expensive train.

markpb · 06-01-2009, 20:47

I tried to change a ticket last week and was told by someone in the IR ticket office (over the phone) that they weren't valid on any other train. I inquired about paying the difference but was told I'd have to buy a new ticket and pay the full price. She did helpfully suggest that I could "give it a go".

Colm Moore · 06-01-2009, 16:52

Quote:

Originally Posted by comcor

Delayed for 10 minutes in Limerick Junction because of late arrival of Limerick-Limerick Junction train.

This happened on the 28th also.

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06-01-2009, 12:36	#1
comcor Really Regular Poster Join Date: Dec 2005 Location: Cork-Dublin, Cork Commuter and occasionally DART and Dublin-Wexford Posts: 855	Day return Cork-Dublin yesterday. My God, it's got expensive. Up on the 7:30am Delayed for 10 minutes in Limerick Junction because of late arrival of Limerick-Limerick Junction train. Extra stop in Ballybrophy "to accommodate some passengers". Still arrived in Dublin on time. The train itself was fine. Trolley and catering car. No problems with staff. Carriage 70% full leaving Cork, 100% full after Thurles. Back on the 6pm. Punctuality was fine. Train ride was a lot bumpier than the set used on the way up; I also noticed that some of the upholstery on the set was looking worn.. Full catering service. Biggest problem was a group of 10 or so disruptive passengers who got on in Thurles. They roared at each other and swore very loudly causing one woman to move her family to a different carriage. She left to a hail of abuse. A member of Irish Rail staff stood for the rest of the journey at the end of the carriage keeping an eye on them, but didn't say anything. Carriage was 75% full leaving Dublin. 10 mins early.

06-01-2009, 12:51	#2
comcor Really Regular Poster Join Date: Dec 2005 Location: Cork-Dublin, Cork Commuter and occasionally DART and Dublin-Wexford Posts: 855	Whoops. Just noticed this was under commuter services Sorry.

06-01-2009, 20:12	#9
Thomas Ralph IT Officer Join Date: Sep 2007 Location: Greenwich, London Posts: 1,860	Actually the website says that a ticket is valid on any train where the same fare applies, and passengers may pay an excess fare equal to the difference between the online prices if they go on a more expensive train.

06-01-2009, 20:47	#10
markpb Member Join Date: Dec 2005 Posts: 541	I tried to change a ticket last week and was told by someone in the IR ticket office (over the phone) that they weren't valid on any other train. I inquired about paying the difference but was told I'd have to buy a new ticket and pay the full price. She did helpfully suggest that I could "give it a go".