Failed taxsaver ticket

drumcondra commuter · 14-01-2010, 11:44

My new Annual Rail, Bus and Dart card has stopped working after barely two weeks of use. It's the old style magnetic strip ones and is giving a Turn Card Over / Wrong Side Up / Stupid Design reading.

Thomas Ralph · 14-01-2010, 15:06

You can get it exchanged on the spot at Pearse station or at the taxsaver office on Amiens Street. There's also probably an exchange form you can fill in at your local station and they'll send out a new ticket within a couple of weeks.

tigger1962 · 14-01-2010, 20:33

I'm on my third one this year! and it always seems to be after i swipe through in connolly

BrianDeBruce · 14-01-2010, 21:53

On a few occasions, my point to point annual ticket has failed in the automatic gates only to be restored by the reader on the Dublin bus.

The first time I thought it was fluke. The second time it was a brand new ticket, chanced it on the bus and it has worked fine since. Generally I'm not that lucky ao there might be something in it...

Might be worth a try if you use the bus?

hoopsheff · 15-01-2010, 08:51

have the same problem with my ticket. ticket machine in hazelhatch did the whole in/out/in/out eventually accept ticket thing...hasnt worked anywhere since

drumcondra commuter · 15-01-2010, 09:55

The ticket works fine on Dublin Bus machines so I will try it again at my train station. Thanks for information posted here though.

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14-01-2010, 11:44	#1
drumcondra commuter Member Join Date: Nov 2008 Location: Drumcondra, Dublin 9 Posts: 121	My new Annual Rail, Bus and Dart card has stopped working after barely two weeks of use. It's the old style magnetic strip ones and is giving a Turn Card Over / Wrong Side Up / Stupid Design reading.

14-01-2010, 15:06	#2
Thomas Ralph IT Officer Join Date: Sep 2007 Location: Greenwich, London Posts: 1,860	You can get it exchanged on the spot at Pearse station or at the taxsaver office on Amiens Street. There's also probably an exchange form you can fill in at your local station and they'll send out a new ticket within a couple of weeks.

14-01-2010, 20:33	#3
tigger1962 Member Join Date: Jan 2007 Location: Kilcurry Posts: 501	I'm on my third one this year! and it always seems to be after i swipe through in connolly

14-01-2010, 21:53	#4
BrianDeBruce New to the board Join Date: Dec 2006 Location: Nás Na Ríogh Posts: 18	On a few occasions, my point to point annual ticket has failed in the automatic gates only to be restored by the reader on the Dublin bus. The first time I thought it was fluke. The second time it was a brand new ticket, chanced it on the bus and it has worked fine since. Generally I'm not that lucky ao there might be something in it... Might be worth a try if you use the bus?

15-01-2010, 08:51	#5
hoopsheff Regular Poster Join Date: Feb 2008 Posts: 90	have the same problem with my ticket. ticket machine in hazelhatch did the whole in/out/in/out eventually accept ticket thing...hasnt worked anywhere since

15-01-2010, 09:55	#6
drumcondra commuter Member Join Date: Nov 2008 Location: Drumcondra, Dublin 9 Posts: 121	The ticket works fine on Dublin Bus machines so I will try it again at my train station. Thanks for information posted here though.