Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > General Irish Rail Discussion
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 05-03-2008, 14:07   #21
James Shields
Member
 
James Shields's Avatar
 
Join Date: Dec 2005
Location: Drogheda, Ireland
Posts: 1,275
Default

I used to be on monthly tickets, and always managed to buy mine, whenever possible the weekend before I needed it.

I take your point, but I think there should be some acceptable leyway. My suggestion of 3 days was to allow for months like this one that start on Saturday, but a better solution would be as another poster suggested, a few hours into the first working day of the month. This would also spread the rush of people buying new tickets.
James Shields is offline   Reply With Quote
Unread 05-03-2008, 22:18   #22
chris
Regular Poster
 
Join Date: Dec 2007
Location: Cambridge
Posts: 131
Default

Quote:
Originally Posted by James Shields View Post
I think there should be some acceptable leyway. My suggestion of 3 days was to allow for months like this one that start on Saturday, but a better solution would be as another poster suggested, a few hours into the first working day of the month. This would also spread the rush of people buying new tickets.
Here's an idea. Allow people 3 days grace on tickets from the previous month to spread the load of people buying them. When you get a new monthly, you have to present the old one, and it is valid from the start of the month (i.e. if you buy it on Day 3 of the grace period, it is only valid for another 27 days). Increase the price of one-off monthlies marginally to stop people taking advantage. Potentially decrease the price of these renewed monthlies by a corresponding amount so there are no complaints that IE benefits financially from the new system.

This could be a problem in unmanned/poorly staffed stations, but shouldn't pose any difficulty for certain specific journeys, e.g. Dundalk/Drogheda-Connolly

Last edited by chris : 05-03-2008 at 22:21. Reason: Additional Information
chris is offline   Reply With Quote
Unread 06-03-2008, 08:52   #23
Terrontress
Regular Poster
 
Join Date: Jul 2006
Posts: 132
Default

I think the setup in the UK lends itself to the BTP much more easily than here.

The ATOC, LUL etc. fund the BTP but I think that if CIE and the RPA were to be asked to do the same, they'd bury their head in the sands and say that there is no problem.

There would also be massive objection from the Gardai if there were to be a move to set up a separate force. They'd feel their own positions under threat. Just look at the Garda Reserve protests.

But if they attempted to have it as part of the current Gardai, there would need to be an attempt to ensure all resources are allocated to their purpose. I have seen Garda Traffic Corps cars on a regular basis doing work that does not seem traffic related to me.

So there you go. I predict objection from the transport companies and objection from the Gardai.

Why would IÉ want to pay for the training, salary, sick leave and pension of some fully trained professionals when they can outsource the lot to a bunch of thugs in bomber jackets?

Even compare that Nissan Almera saloon that the STT guys go round in with a police car from the BTP.

We will never have a comparable setup.
Terrontress is offline   Reply With Quote
Unread 06-03-2008, 15:36   #24
crc
New to the board
 
Join Date: May 2006
Location: Dublin & Cork
Posts: 14
Default

Quote:
Originally Posted by chris View Post
Increase the price of one-off monthlies marginally to stop people taking advantage. Potentially decrease the price of these renewed monthlies by a corresponding amount so there are no complaints that IE benefits financially from the new system.
Why bother fiddling with the price? If a ticket were valid for, say, 34 days but remained at 100% price, it still wouldn't be possible for people to buy more than one monthly ticket per month. The advantage of a "grace period" is that sales of monthly tickets get spread over a few days; there shouldn't be any loss of revenue.

I like the suggestion of up to 10am the next day. One of my little bug-bears is that you can't buy weekly luas tickets the night before they start. Compounding this is the fact that the cheaper versions are only available from shops (and not platform ticket machines). The shop associated with the Dundrum station is neither beside the station, nor along my walk to the station. There is also no shop near Heuston.
crc is offline   Reply With Quote
Unread 06-03-2008, 16:59   #25
dowlingm
Really Really Regluar Poster
 
dowlingm's Avatar
 
Join Date: Aug 2006
Location: Toronto, Canada
Posts: 1,371
Default

A grace period of +/- a few days might have an impact of sales of monthly tickets in February and December, which are already marginal to many people given the reduced number of working days in the month, with people using November/January/March tickets to get a few "free" days. Depends on how the maths work out obviously.
dowlingm is offline   Reply With Quote
Unread 06-03-2008, 19:27   #26
Oisin88
Member
 
Oisin88's Avatar
 
Join Date: May 2006
Location: Dublin
Posts: 608
Default

Why do they have to be calender month anyway? Is it just to make it easy for checkers?
__________________
!
Oisin88 is offline   Reply With Quote
Unread 06-03-2008, 20:09   #27
Thomas Ralph
IT Officer
 
Join Date: Sep 2007
Location: Greenwich, London
Posts: 1,860
Default

Quote:
Originally Posted by Oisin88 View Post
Why do they have to be calender month anyway? Is it just to make it easy for checkers?
No real reason besides "it's always been done that way". They managed to change 7 day tickets from Sun-Sat to any arbitrary period a while back, so should be easily doable.
Thomas Ralph is offline   Reply With Quote
Unread 06-03-2008, 20:18   #28
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Fixed monthly is required for the tax saver scheme

In the UK and NI performance is measured on a monthly basis and discounts issued to those holding monthly tickets from the next month and so on

Also if you where to give a days grace and had flexible ticket dates you can guess what will happen

Monthly tickets can be bought in advance

The advent of the smart card will eliminate these problems forever and you will always get the cheapest outcome regardless of travel pattern

This thread is starting to diverge in 2 ways so looking to split it somehow
Mark Gleeson is offline   Reply With Quote
Unread 06-03-2008, 20:19   #29
chris
Regular Poster
 
Join Date: Dec 2007
Location: Cambridge
Posts: 131
Default

Not ever having had the displeasure of having to buy one of the monthly tickets, I wasn't aware you could only buy calendar months. If IE insists on keeping that (idiotic) system, then my idea would work without any price variations. Realistically though, people should kick up a fuss. It's not like that on LUAS

Actually, having read Mark's comment, let's just hurry up with the Smartcard then.

Last edited by chris : 06-03-2008 at 20:21. Reason: Mark's comment
chris is offline   Reply With Quote
Unread 06-03-2008, 20:33   #30
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Luas is just as bad since you can't purchase in advance you get the ridiculous bus vs luas validation game as well.

What we need is a simple straightforward uncomplicated structure, tickets are valid between the specified dates and no more. You should be able to select the start and end dates and so on even if its 3 weeks 4 days and so on. All perfectly doable

Smartcard will implictly handle this we hope since it will charge based on actual trips not based on expected, you never know where you are going to be next week.

Given the poor Irish compliance with rules allowing grace on tickets is likely to cause more trouble than it is worth, of course it would work fine on mainland Europe
Mark Gleeson is offline   Reply With Quote
Unread 06-03-2008, 21:34   #31
Thomas Ralph
IT Officer
 
Join Date: Sep 2007
Location: Greenwich, London
Posts: 1,860
Default

The main problem is indeed with advance purchase options. TVMs should allow tickets to be purchased for an arbitrary combination of stations and an arbitrary date range.
Thomas Ralph is offline   Reply With Quote
Unread 07-03-2008, 17:45   #32
Colm Moore
Local Liaison Officer
 
Colm Moore's Avatar
 
Join Date: Dec 2006
Posts: 5,442
Default

Should monthly tickets be available at normal price before the start of the month and with a surcharge on the first weekday of the month?

One has to balance that with evasion on the day, as people would be able to buy it cheaper on the second weekday of the month (or maybe keep the surcharge).

Of course, instead of surcharge, one would phrase it as a discount.
Colm Moore is offline   Reply With Quote
Unread 07-03-2008, 19:07   #33
dowlingm
Really Really Regluar Poster
 
dowlingm's Avatar
 
Join Date: Aug 2006
Location: Toronto, Canada
Posts: 1,371
Default

here in Toronto metropasses (sold at booths) go on sale a few days before but are only valid in the calendar month. I get mine in the post on the 18th of the previous month, being on the subscription scheme, so I don't have to worry about it but from time to time you hear of booths running out.
dowlingm is offline   Reply With Quote
Unread 09-03-2008, 10:35   #34
Thomas Ralph
IT Officer
 
Join Date: Sep 2007
Location: Greenwich, London
Posts: 1,860
Default

Quote:
Originally Posted by Mark Gleeson View Post
Fixed monthly is required for the tax saver scheme
Well do what Luas does — sell calendar month tickets to tax saver scheme and rolling 30-day tickets to everyone else.
Thomas Ralph is offline   Reply With Quote
Unread 01-05-2008, 08:48   #35
grainne whale
Really Regular Poster
 
Join Date: Oct 2006
Location: Celbridge
Posts: 259
Default The Stasi are back

As from this morning, the Stasi are back. Kildare route passengers arriving at Heuston this morning were subjected to the same treatment as had been dished out to them last March.
grainne whale is offline   Reply With Quote
Unread 01-05-2008, 11:46   #36
plant43
Member
 
Join Date: Sep 2007
Posts: 278
Default

FYI the stasi are always there, I guess they just become more visible when the RPU are in tow.
plant43 is offline   Reply With Quote
Unread 01-05-2008, 12:07   #37
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

You will note they tend to do checks at the start of the month, this is a serious attempt to catch fare evasion
Mark Gleeson is offline   Reply With Quote
Unread 01-05-2008, 14:07   #38
grainne whale
Really Regular Poster
 
Join Date: Oct 2006
Location: Celbridge
Posts: 259
Default

These are thugs, why are transport police not used to back up rail staff who are checking tickets. We have transport police at Dublin Airport and also at Dublin Port, why can we not have them at main line stations.

Last edited by grainne whale : 01-05-2008 at 14:09. Reason: change spelling
grainne whale is offline   Reply With Quote
Unread 01-05-2008, 20:03   #39
Colm Moore
Local Liaison Officer
 
Colm Moore's Avatar
 
Join Date: Dec 2006
Posts: 5,442
Default

Quote:
Originally Posted by grainne whale View Post
We have transport police at Dublin Airport and also at Dublin Port, why can we not have them at main line stations.
We have Airport Police in the three former Aer Rianta airports that also do things life fire fighting.

I understand that much of the Port Police in Dublin Port has been privatised.
Colm Moore is offline   Reply With Quote
Unread 01-05-2008, 20:37   #40
Thomas Ralph
IT Officer
 
Join Date: Sep 2007
Location: Greenwich, London
Posts: 1,860
Default

Quote:
Originally Posted by grainne whale View Post
As from this morning, the Stasi are back. Kildare route passengers arriving at Heuston this morning were subjected to the same treatment as had been dished out to them last March.
And proper order too, it's the first day of the month and if people aren't going to pay their fares they deserve the consequences
Thomas Ralph is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 09:30.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.