Irish Rail web site

david673 · 18-06-2009, 13:10

Gents,

Is it me or is the Irish rail Web site useless?

I was trying to find out various fares i.e Dublin to Limerick or Limerick to Tralee. It comes up with the times of the trains and even what platform they are on, but no where does it give you the fare. I then clicked on the special web fare page, once again put in my requirements, everything appeared apart from the fare!

Is it me? Am i going mad, or is this the worst rail web site in the developed world?

David

Colm Moore · 18-06-2009, 13:16

Yes, the information can be hit and miss.

These two pages seem to be the best:

http://www.railusers.ie/passenger_info/fare_calc.php for ordinary fares

http://www.irishrail.ie/news_centre/...ew&news_id=402 for discounted fares

Mark Gleeson · 18-06-2009, 13:18

Its fairly useless

If you want to know the fare, go online, make sure reservation is selected and search for the trains you want

Select the train you want using the tick box for first or standard and then click the button at the bottom to check the fare

There has been a curious pattern of when we add something to our site a few months later Irish Rail follow

PLUMB LOCO · 18-06-2009, 13:37

The Irish Rail website is completely useless. It could win an award for being the most user unfriendly website on the internet! The cheapest fares available, in my experience, are those purchased at the booking office or from the ticket checker if you are able to board a train without a ticket. Stay well clear of the Automatic Ticket Vending Machines.

david673 · 19-06-2009, 01:38

So thanks to you guys I've finaly cracked it!

You have to search for a seat reservation to find the price of the journey! How clear is that?
All the other rail companies have got it wrong with their "check for fares" banners on their web pages!
But if the journey involves a rail car it can't give you a price because you can't reserve a seat!!!!

Oh well, I think I'll buy a 4 day rail rover from inter rail.

Quick question: What stock is being used on the Rosslaire route?

David

al2637 · 19-06-2009, 01:47

Irish Rail, if you're reading:
http://www.ns.nl, or in English: http://www.ns.nl/cs/Satellite/travellers

e.g. type Amsterdam Centraal -> Rotterdam Centraal

Notice the box on the left which gives the 6 trains before/after you requested, the main box which gives details, and the data below which gives prices! All in a single search! Wow!

The links open up more details about stops and prices!

al2637 · 19-06-2009, 01:52

Oh, and with regards where to purchase a ticket.. they make it very clear the cheapest tickets are from the TVM:
http://www.ns.nl/cs/Satellite/travel...=language%3Den

(it's +0.50c if you buy from the ticket office).. but then again the fare structure (for a hugley bigger and more complex rail network) is simpler than in Ireland.

Thomas Ralph · 19-06-2009, 08:54

Quote:

Originally Posted by david673

Quick question: What stock is being used on the Rosslaire route?

Rosslare-Waterford and Limerick is generally a two- or four-car 2700 commuter. Rosslare-Dublin is generally a six-car 2800 or four-car 29000.

MOH · 22-06-2009, 11:53

If you check the price of a return ticket on the website, then go back to the main page and clear the 'Returning on' box and try to check the price of a single fare, you can't - it keeps insisting that you pick a return journey. It's obviously go the previous data stored somewhere. You have to reload the page

Mark Gleeson · 02-09-2009, 11:18

Was back is gone again

ThomasJ · 03-09-2009, 10:57

Site gone again!

ThomasJ · 09-09-2009, 11:15

The journey planner search screen on the irish rail website has been updated. It now doesn't give you option to search by timetable or reservations and instead the results page tells you if resrvations are available

Thomas Ralph · 09-09-2009, 15:09

Quote:

Originally Posted by ThomasJ

The journey planner search screen on the irish rail website has been updated. It now doesn't give you option to search by timetable or reservations and instead the results page tells you if resrvations are available

Or, in my case, tells you that reservations aren't available, irrespective of the journey I want to make

Mark Gleeson · 09-09-2009, 16:05

What station combination? Can get that fixed

Mark Gleeson · 10-09-2009, 13:16

The reservation bug is fixed, I'm told!

Mark Gleeson · 10-11-2009, 17:35

Its still down

Mark Gleeson · 10-11-2009, 22:53

Back up as of 21:20

Mark Gleeson · 17-11-2009, 07:51

Real time suburban and intercity is gone again

The platform displays died yesterday, came back and died again

Colm Moore · 09-09-2009, 16:12

Its meant to be "DART journeys always return timetables and Dublin-Cork will display reservations automatically."

ThomasJ · 09-09-2009, 16:30

you can do it from clonsilla online!

18-06-2009, 13:10	#1
david673 New to the board Join Date: Jul 2008 Posts: 9	Irish Rail web site Gents, Is it me or is the Irish rail Web site useless? I was trying to find out various fares i.e Dublin to Limerick or Limerick to Tralee. It comes up with the times of the trains and even what platform they are on, but no where does it give you the fare. I then clicked on the special web fare page, once again put in my requirements, everything appeared apart from the fare! Is it me? Am i going mad, or is this the worst rail web site in the developed world? David

18-06-2009, 13:16	#2
Colm Moore Local Liaison Officer Join Date: Dec 2006 Posts: 5,442	Yes, the information can be hit and miss. These two pages seem to be the best: http://www.railusers.ie/passenger_info/fare_calc.php for ordinary fares http://www.irishrail.ie/news_centre/...ew&news_id=402 for discounted fares __________________

18-06-2009, 13:18	#3
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Its fairly useless If you want to know the fare, go online, make sure reservation is selected and search for the trains you want Select the train you want using the tick box for first or standard and then click the button at the bottom to check the fare There has been a curious pattern of when we add something to our site a few months later Irish Rail follow __________________ Unhappy with new timetable - let us know

02-09-2009, 11:18	#10
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Was back is gone again __________________ Unhappy with new timetable - let us know

03-09-2009, 10:57	#11
ThomasJ Member Join Date: Dec 2005 Location: Clonsilla Posts: 2,812	[3-9-2009] 11:57 - unavailable Site gone again!

18-06-2009, 13:37	#4
PLUMB LOCO Regular Poster Join Date: Nov 2008 Posts: 146	The Irish Rail website is completely useless. It could win an award for being the most user unfriendly website on the internet! The cheapest fares available, in my experience, are those purchased at the booking office or from the ticket checker if you are able to board a train without a ticket. Stay well clear of the Automatic Ticket Vending Machines.

19-06-2009, 01:38	#5
david673 New to the board Join Date: Jul 2008 Posts: 9	So thanks to you guys I've finaly cracked it! You have to search for a seat reservation to find the price of the journey! How clear is that? All the other rail companies have got it wrong with their "check for fares" banners on their web pages! But if the journey involves a rail car it can't give you a price because you can't reserve a seat!!!! Oh well, I think I'll buy a 4 day rail rover from inter rail. Quick question: What stock is being used on the Rosslaire route? David

19-06-2009, 01:47	#6
al2637 Member Join Date: Dec 2005 Posts: 191	Irish Rail, if you're reading: http://www.ns.nl, or in English: http://www.ns.nl/cs/Satellite/travellers e.g. type Amsterdam Centraal -> Rotterdam Centraal Notice the box on the left which gives the 6 trains before/after you requested, the main box which gives details, and the data below which gives prices! All in a single search! Wow! The links open up more details about stops and prices!

19-06-2009, 01:52	#7
al2637 Member Join Date: Dec 2005 Posts: 191	Oh, and with regards where to purchase a ticket.. they make it very clear the cheapest tickets are from the TVM: http://www.ns.nl/cs/Satellite/travel...=language%3Den (it's +0.50c if you buy from the ticket office).. but then again the fare structure (for a hugley bigger and more complex rail network) is simpler than in Ireland.

22-06-2009, 11:53	#9
MOH Really Regular Poster Join Date: Nov 2006 Posts: 372	If you check the price of a return ticket on the website, then go back to the main page and clear the 'Returning on' box and try to check the price of a single fare, you can't - it keeps insisting that you pick a return journey. It's obviously go the previous data stored somewhere. You have to reload the page

09-09-2009, 11:15	#12
ThomasJ Member Join Date: Dec 2005 Location: Clonsilla Posts: 2,812	The journey planner search screen on the irish rail website has been updated. It now doesn't give you option to search by timetable or reservations and instead the results page tells you if resrvations are available

09-09-2009, 16:05	#14
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	What station combination? Can get that fixed __________________ Unhappy with new timetable - let us know

10-09-2009, 13:16	#15
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	The reservation bug is fixed, I'm told! __________________ Unhappy with new timetable - let us know

10-11-2009, 17:35	#16
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Its still down __________________ Unhappy with new timetable - let us know

10-11-2009, 22:53	#17
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Back up as of 21:20 __________________ Unhappy with new timetable - let us know

17-11-2009, 07:51	#18
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Real time suburban and intercity is gone again The platform displays died yesterday, came back and died again __________________ Unhappy with new timetable - let us know

09-09-2009, 16:12	#19
Colm Moore Local Liaison Officer Join Date: Dec 2006 Posts: 5,442	Its meant to be "DART journeys always return timetables and Dublin-Cork will display reservations automatically." __________________

09-09-2009, 16:30	#20
ThomasJ Member Join Date: Dec 2005 Location: Clonsilla Posts: 2,812	you can do it from clonsilla online! Last edited by ThomasJ : 16-02-2011 at 08:42.

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