Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > General Irish Rail Discussion
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
Unread 14-03-2008, 18:15   #1
kevin
Regular Poster
 
Join Date: Dec 2005
Location: Carlow...real soon now.
Posts: 79
Angry What was the point?

of putting posters up all over Heuston telling people to reserve their seats because it's a busy weekend.

Why could Irish Rail not hold up their half of the bargain and actually mark the bloody seats?

The 18:25 Heuston->Waterford had no seats marked in the non-First half of carriage A. The reservations in the first class were spotty at best.

Of course there are no yellow shirts to be seen.

Really, what's the point....

regards

kevin

/me peeved at paying 3eur for a reservation only addon.

Last edited by kevin : 14-03-2008 at 18:19. Reason: still peeved.
kevin is offline   Reply With Quote
Unread 15-03-2008, 00:53   #2
Thomas J Stamp
Chairman/Publicity
 
Thomas J Stamp's Avatar
 
Join Date: Dec 2005
Location: The Home of Hurling
Posts: 2,708
Default

nah, the posters actually tell you that because its a bank holiday weekend you wont get a seat at all.

You know how these bank holiday things are like, brand new and you never know when they're going to happen
__________________
We are the passengers
Thomas J Stamp is offline   Reply With Quote
Unread 16-03-2008, 23:13   #3
Thomas Ralph
IT Officer
 
Join Date: Sep 2007
Location: Greenwich, London
Posts: 1,860
Default

Quote:
Originally Posted by kevin View Post
/me peeved at paying 3eur for a reservation only addon.
Just book your entire journey rather than an addon and you don't pay anything extra.
Thomas Ralph is offline   Reply With Quote
Unread 17-03-2008, 14:50   #4
James Shields
Member
 
James Shields's Avatar
 
Join Date: Dec 2005
Location: Drogheda, Ireland
Posts: 1,275
Default

Quote:
Originally Posted by tralph View Post
Just book your entire journey rather than an addon and you don't pay anything extra.
But will it make you any more likely to get a seat?
James Shields is offline   Reply With Quote
Unread 17-03-2008, 20:32   #5
Thomas Ralph
IT Officer
 
Join Date: Sep 2007
Location: Greenwich, London
Posts: 1,860
Default

On Dublin-Cork and Dublin-Belfast it's pretty likely, other routes it's still a crapshoot (but if you don't get a seat when you've reserved then you're entitled to a refund).
Thomas Ralph is offline   Reply With Quote
Unread 18-03-2008, 11:20   #6
Donal Quinn
Member
 
Join Date: Dec 2005
Posts: 267
Default

mixed experience with the booking system this weekend
boarded the full 1915 galway->heuston train ccarraige A and saw booking slips above the seat - impressed intil i realised they were from 8th march!!

got the half empty train back on sunday and lo and behold there it was with my name in it - wow

point is that the train that needed the seats marked did't and the train that didn't did!!

there were people sitting in other people's seats on friday - pissed off and everyone having another laugh at crappy IE with their 8th march slips...
__________________
It's the little things....
Donal Quinn is offline   Reply With Quote
Unread 18-03-2008, 11:26   #7
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

For the first time ever I managed a return trip with the electronic displays working in both directions between Dublin and Thurles and I got my seat

Needless to say to was more by luck than by Irish Rail's efforts, no yellow tshirts to be seen and the train hostess decided to hide in the first class coach as is usual

You are entitled to a full refund if you are left standing however Irish Rail aren't terribly vocal about telling you that

Now if you are standing and an hour late do you get 150%?
Mark Gleeson is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 12:49.


Powered by vBulletin
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.