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Unread 25-02-2013, 01:39   #1
hellogoodbye
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Quote:
Originally Posted by Mark Gleeson View Post

Comply with the rules, you get a good deal. If you can't comply you pay for a different option, but if you lie or manipulate the system to pass yourself off as qualifying you will quite rightly face the full face of the law.
Lie or manipulate the system?

That's the warped view that Irish Rail have towards all their customers. It's a good thing it's not true for most cases, including this particular one.
Quote:
There is no legal obligation on Irish Rail to consider any appeal, if you want to contest the fine, wait for the summons to the district court.
Legal obligation? No, they certainly don't have any obligation to do anything by law but they'd be incredibly foolish to do away with discretion and reason.

I ask you this. Does it make business sense for them to treat a regular customer who made a very slight oversight who has been providing them with a regular source of revenue for a very long period of time as a scumbag attempting to defraud them? I ask you this also. Do you agree that Irish Rail should use more discretion in these matters to ensure that their actions actually protect revenue streams? Making a regular and formerly loyal customer hate the company and the brand with a burning passion is not protecting revenue streams but quite the opposite as far as i'm concerned.

I would have no problem paying a fine if I had received a warning beforehand and/or if I actually did something immoral.

One question, regardless of what goes in any appeal process, so long as I pay before the specified date I cannot be prosecuted for anything?

Also, are you contactable by PM or some other private method of communication as I have a question to ask that would best not be discussed on a public forum?

Thank you!
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Unread 26-02-2013, 11:38   #2
Thomas Ralph
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mark.gleeson@railusers.ie

If you pay the fine within the prescribed period you cannot be prosecuted.

I agree with what Mark has pointed out; discounted tickets come with terms and conditions and you failed to comply with them on this occasion. The discount on season tickets is for student travelcard holders, not students.
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Unread 26-02-2013, 16:27   #3
Thomas J Stamp
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you memorised your student number but didnt know the expiry date on your card?

even when i was a student (and that was now all of three decades ago) we knew you had to keep them renewed.

Anyway, you're taking it to PM so it's hello and goodbye to this thread.
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