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19-05-2015, 13:00
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#1 | |
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Regular Poster
Join Date: Jan 2008
Posts: 69
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Quote:
The office in Connolly should have received the original vouchers which I returned with a letter of explanation on Thursday, 23rd April (26 days ago now). I handed them to a staff member in Dundalk that morning and he said he would forward them on the next Enterprise heading southbound to Connolly. |
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20-05-2015, 11:33
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#2 |
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Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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Its been looked at today
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20-05-2015, 15:22
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#3 |
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Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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Please drop us a line info@railusers.ie with name/address as there may be more than 1 customer who sought a refund in the same circumstance. Need to be sure they are looking at the right case
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28-05-2015, 09:08
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#4 |
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Regular Poster
Join Date: Jan 2008
Posts: 69
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Compensation finally arrived in yesterday's post - a few days beyond the 30 day limit specified in the EU regulation.
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