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#1 |
Regular Poster
Join Date: May 2008
Posts: 113
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![]() Are you entitled to a refund if a booking office sells you a ticket that is actually more expensive than the cheapest ticket available?
I was charged €17.50 from Ballybrophy to Limerick via Nenagh on Saturday. On the train the ticket checker told me that the correct fare was actually €6 due to a special promotion. Where do I stand in this situation? |
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#2 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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![]() I think the 6 euro offer applies only to stations on the branch, Ballybrophy not included.
You are supposed to be sold the ticket which best meets your needs, which is typically the cheapest. If the 6 euro fare was available then you are entitled to a refund. Will make inquiries as to the fare rules for the branch
__________________
Unhappy with new timetable - let us know |
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#3 |
Regular Poster
Join Date: May 2008
Posts: 113
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![]() Thank you Mark, I look forward to what you find out.
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