Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Intercity and Regional > Dublin Cork
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Closed Thread
Thread Tools Search this Thread Display Modes
Unread 18-06-2006, 20:37   #1
Really Regular Poster
Join Date: Dec 2005
Posts: 585
Default Intercity Food / Catering experience

I was on a train from Cork - Dublin on Friday (19:30 hrs served by a MK3 set) The catering trolley was selling Apple Danishes with green mould on them! Either they're not storing the food correctly i.e. in a chilled area or they're letting things go past their sell-by date.

Either way, IE need to seriously improve their catering standards. It just doesn't look good and it would put me off eating on-board an older intercity train again!

Anyone had similar experiences?
MrX is offline  
Unread 18-06-2006, 20:41   #2
Mark Gleeson
Technical Officer
Mark Gleeson's Avatar
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669

You should have bought the Danish as evidence and photograph it, the one things that gets IE's back up is proof we all know but proving it is impossible unless we have that photo

We are going to start getting nasty, so take the 10 minutes to write it all down and send it to Irish Rail, we are going to start playing hard ball, you are entitled to a response within 14 days, chances are you will never here a word but again we can prove Irish Rail are a useless bunch of wasters when it comes to dealing with customer service issues

Last edited by Mark Gleeson : 18-06-2006 at 21:10.
Mark Gleeson is offline  
Unread 20-06-2006, 12:01   #3
Red Alert
Regular Poster
Join Date: Feb 2006
Posts: 33

It might be a good idea to CC your letter to the health and safety authority, or maybe informally ring them to give them a tip off.
Red Alert is offline  
Unread 24-07-2006, 18:04   #4
Oisin88's Avatar
Join Date: May 2006
Location: Dublin
Posts: 608
Default No Food

What about a lunch time train running out of sandwiches and soft drinks only half way across the country?
Oisin88 is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

All times are GMT. The time now is 06:56.

Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.