Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Luas Customer Service Issues > Luas Discussion
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 26-05-2009, 09:30   #1
hoopsheff
Regular Poster
 
Join Date: Feb 2008
Posts: 90
Default Luas Passenger Charter

Saw this on the Luas website....has anybody seen any of these ever published?

Luas should provide you with a punctual journey, minimising your waiting,
connection and transport time.



We will do our most to ensure that trams run on-time.
We will publish details of our performance every 12 weeks



http://www.luas.ie/passenger-charter.php
hoopsheff is offline   Reply With Quote
Unread 26-05-2009, 09:33   #2
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

They certainly do unlike Irish Rail

http://www.luas.ie/service-committment.php

There is an excel file as well going back to the first month of service somewhere

To be honest its not as if we need to see the numbers, the service continues to meet expectations
Mark Gleeson is offline   Reply With Quote
Unread 26-05-2009, 09:43   #3
hoopsheff
Regular Poster
 
Join Date: Feb 2008
Posts: 90
Default

Quote:
Originally Posted by Mark Gleeson View Post
the service continues to meet expectations
thats only coz our expectations are really low from IR!!

Red line says that at peak times there should be 5.5 (7-10 am)mins between trams...i'm regularily waiting longer

In fairness to Luas its a lot more reliable than IR...but still not to the levels of European rail transport
hoopsheff is offline   Reply With Quote
Unread 26-05-2009, 16:56   #4
Colm Moore
Local Liaison Officer
 
Colm Moore's Avatar
 
Join Date: Dec 2006
Posts: 5,442
Default

Interesting metric. It only shows the trips were done, not that they were done in a timely fashion.
__________________
Colm Moore is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 11:26.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.